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How do I activate a Green Dot card I got in the mail?

You can activate your chip-enabled debit card by logging in to your account at GreenDot.com or the app, click or tap the "Activate card" button on your account dashboard or call (866) 795-7605 and follow the prompts.

You'll be asked to provide the info below so we can verify your identity:

  • 16-digit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)

Start using your card upon successful activation.

If you are having issues activating your account, call the number in the back of your card or check the Quick Help Guide for easy step by step instructions.

We’re required to collect this information in accordance with The USA PATRIOT Act — a federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.

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